Click each step to see the action. You can also click the picture or use the arrow keys.

  • 1.

    Make sure you point the remote control directly at the eir Vision+ Box. The remote uses infrared light so it must be in the line of sight of the eir Vision+ Box to work

  • 2.

    If your remote works when you are very close to your eir Vision+ Box then it may be time to replace the batteries.

  • 3. If either of these don't work then please call our Technical support team on 1890 260 260.